Privacy Policy

We, the developer of miine ("we", "us", or "our"), respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how miine collects, uses, stores, and safeguards your data when you use our mobile application and related services (collectively, the "Services"). miine is a social and matchmaking platform designed to help users connect, communicate, and build relationships in a safe and secure environment.

We take reasonable measures to maintain the confidentiality, integrity, and security of your information, whether you provide it directly or it is generated while using the app. If you have any questions about this Privacy Policy, you may contact us at miine.support@gmail.com.

1. Where This Privacy Policy Applies

This Privacy Policy applies to all services provided through miine, including all features, functions, and experiences available within our mobile application and any related services we may introduce in the future. This includes the Android application, future iOS versions, possible websites, and any additional digital services operated under the miine name.

Throughout this Privacy Policy, these platforms are collectively referred to as the "Services." This policy applies whenever you create an account, browse profiles, send messages, upload photos, use location features, make purchases, or interact with any part of the Services.

For transparency, a link to this Privacy Policy will be available within the app and anywhere the Services are offered. In some cases, certain features may involve third-party tools or integrations. When that happens, additional privacy terms from those providers may also apply, and their policies will govern how your information is handled within those specific features.

2. Why We Collect Your Information

At miine, our goal is to help users connect, communicate, and build meaningful relationships in a safe and reliable environment. To provide these Services properly, we collect certain information from users. This information allows us to operate the platform, improve user experience, and maintain safety for everyone using the app.

This information allows us to:

• Help you create and manage your personal profile
• Show your profile to other users and display other users to you based on preferences
• Provide matching, liking, chatting, and interaction features
• Send notifications related to matches, messages, and account activity
• Verify accounts and prevent fake profiles, fraud, impersonation, or misuse
• Process payments for subscriptions or paid features through secure third-party payment providers
• Maintain the safety and integrity of the platform through automated and manual review
• Respond to support requests and enforce our Terms and policies
• Improve app performance, features, and user experience
• Detect technical issues, bugs, or suspicious activity

We do not allow your private information to be publicly visible outside the app except for the profile details you choose to share with other users inside the platform.

Some parts of the Services may be accessible without full registration, but important features such as creating a profile, viewing matches, sending messages, and making purchases require certain personal information.

4. Information We Collect

As a platform designed to help people connect and interact, miine collects information that you provide directly, information received from others, and information generated while you use our Services. This includes profile details, account data, communication content, and other information necessary to enable matching, messaging, safety monitoring, and proper functioning of the app. The information we collect helps us provide our Services, maintain security, prevent misuse, and improve user experience.

Below is a detailed explanation of the types of information we collect.

Information You Provide

This includes the information you choose to share when creating an account, building your profile, communicating with other users, or using features of the Services.

Account Creation

When you sign up for miine, you may provide login details such as your mobile number, email address, or other credentials. We may use verification methods such as one-time password (OTP) or similar authentication tools to confirm your identity and secure your account. During registration, you may also provide basic personal details such as your name, gender, and date of birth, which are required to create and manage your account.

Profile Information

To use the platform fully, you may add additional information to your profile, such as your city, education, occupation, interests, lifestyle preferences, relationship goals, and other optional details. You may also upload profile photos, videos, or other media content. This information allows other users to view your profile and helps the app suggest matches based on your preferences.

When you upload photos or media, the app may access your device camera or gallery with your permission. We may also collect limited metadata related to uploaded files, such as timestamps.

Verification Information

To improve trust and safety on the platform, miine may offer or require verification features. This may include submitting a selfie, confirming account details, or completing other verification steps. Information collected for verification is used only to confirm authenticity and protect users from fake or impersonated accounts.

Optional and Sensitive Information

You may choose to provide additional optional information in your profile, such as personal preferences, interests, or lifestyle details. Providing such information is voluntary, and by submitting it you agree that it may be used within the Services to improve matching, profile discovery, and user experience.

Payments and Transaction Information

If you purchase subscriptions or paid features, payments may be processed through third-party providers such as Google Play or Stripe. We may receive limited transaction details such as purchase confirmation, subscription status, or payment reference, but we do not store your full credit card or banking information. Payment providers handle sensitive financial data according to their own privacy and security policies.

Customer Support and Communication

If you contact us for support, feedback, or inquiries, we may collect the information you provide in your messages, emails, or attachments. This information is used to respond to your request, resolve issues, and improve the quality of our Services.

User Content and Chats

We collect the content you create or share while using the Services. This includes profile text, photos, messages, likes, matches, reports, and other interactions with other users. This information is necessary to provide communication features, show profiles, enforce our policies, and maintain the safety of the platform.

Information We Receive from Others

In addition to the information you provide directly, miine may receive information about you from other users, third-party services, or partners that help us operate the platform.

Information from Other Users

Other users may provide information about you while using the Services. For example, a user may report a profile, message, or behavior that they believe violates our rules. These reports may include your profile details, messages, or other relevant information, which we review to maintain safety and enforce our policies.

Information from Third-Party Services

Some features of the app may involve third-party services that help us provide login, payments, notifications, hosting, or other technical functions. These services may send us limited information needed to operate the feature, such as confirmation of a login, transaction status, or similar data.

Information Collected When You Use Our Services

When you access or use miine, certain information is collected automatically to help us operate the app, improve performance, provide personalized features, and keep the platform safe. This information is generated through your interaction with the Services and from the device you use to access the app.

Usage Information

We collect information about how you use the Services in order to provide matching, messaging, and other core features. This may include the actions you perform, the features you use, and the way you interact with other users. For example, we may collect information about profiles you view, likes you send or receive, matches you make, messages you exchange, and searches you perform. We may also record the date and time of your logins, session duration, and general activity within the app. This information helps us improve recommendations, detect misuse, fix technical problems, and enhance overall user experience.

Device Information

We may collect information from the device you use to access the Services. This may include your IP address, device identifier, device type, operating system, app version, language settings, and time zone. We may also collect diagnostic information such as crash logs, error reports, and performance data to help us maintain stability and fix bugs. In some cases, the app may use resettable device identifiers or similar technical identifiers to maintain sessions, prevent fraud, and ensure the proper functioning of the Services.

Network and Technical Data

We may collect information about your network connection, such as your mobile carrier, Wi-Fi connection, or general connectivity details. This information helps us ensure that the app works correctly on different devices and networks and allows us to detect suspicious or abusive activity.

Location Information (with permission)

With your permission, miine may collect location information to provide location-based features, such as showing nearby users or improving match suggestions. This may include approximate location based on network data or precise location from GPS, depending on your device settings. Location access is optional, and you can disable it at any time through your device settings, although some features may not function properly without it.

Media and Device Permissions

If you choose to upload photos, videos, or other media, the app may request access to your camera, storage, or gallery. Access is only used when you allow permission through your device settings. This permission allows you to upload profile images, send media in chats, or use features that require camera or storage access.

Additional Information

From time to time, we may introduce new features that require additional data to function properly. In such cases, we will collect only the information necessary for the feature and will do so in accordance with this Privacy Policy and applicable laws.

5. Cookies, SDKs, and Similar Data Collection Technologies

To ensure that miine works properly and provides a smooth and secure experience, we use cookies, software development kits (SDKs), and similar technologies. These technologies help us operate the app, remember your preferences, improve performance, and maintain the safety of the platform. Some of these tools are built into the app, while others may be provided by trusted third-party service providers that help us run the Services.

We may use the following technologies:

• Cookies or local storage – small data files stored on your device to keep you logged in and remember settings
• SDKs and APIs – tools used to enable features such as notifications, authentication, payments, and analytics
• Log files and identifiers – technical data used to maintain sessions, detect errors, and prevent misuse
• Push notification tokens – used to send alerts about matches, messages, or account activity

These technologies help us to:

• Keep your account secure and maintain login sessions
• Remember your preferences and settings
• Understand how users interact with the app
• Detect bugs, crashes, or technical problems
• Prevent fraud, spam, or unauthorized access
• Improve performance and develop new features

On mobile devices, miine may use third-party SDKs to support important functions such as hosting, authentication, database services, notifications, and payment processing. These SDKs may collect limited technical information required for the feature to work correctly.

Some data may also be collected by third-party service providers that help us operate the platform. These providers may include cloud hosting services, notification services, and payment processors. Such providers are allowed to use the information only for providing their services to us and must follow their own privacy and security obligations.

miine does not use cookies or tracking technologies for third-party advertising. We do not display third-party ads in the app.

Depending on your device or region, you may be able to control certain permissions through your device settings, such as notifications, storage access, or location access. Disabling some permissions may affect the proper functioning of certain features of the Services.

6. How We Use Your Information

We use the information collected through miine to operate, maintain, and improve our Services. Your data allows us to provide core features such as profile creation, matching, messaging, and we use information to protect users, prevent misuse, and ensure that the platform works correctly on different devices. Below are the main purposes for which we use your information.

To create and manage your account

We use your information to set up and maintain your user account and provide access to the Services. This includes:

• Creating and updating your profile
• Verifying your identity during login or registration
• Providing customer support and responding to requests
• Managing subscriptions and paid features
• Sending important notifications related to your account

Without this information, we may not be able to provide the basic functionality of the app.

To help you connect with other users

miine is designed to help users discover and communicate with each other. We use your information to:

• Show your profile to other users
• Display other users based on your preferences and activity
• Enable likes, matches, chats, and profile views
• Suggest profiles using automated matching systems
• Improve recommendations based on your usage

Some features may use automated processes to suggest matches or filter content. These systems are designed to improve your experience and maintain safety, but important decisions such as account restrictions may involve manual review.

To maintain safety and prevent misuse

We use information to keep the platform safe for all users. This may include:

• Monitoring activity to detect fake accounts, spam, or abuse
• Reviewing reports submitted by users
• Moderating profiles, photos, and messages when necessary
• Storing moderation records to prevent repeated violations
• Blocking or restricting accounts that break our rules

These steps help protect users and maintain trust within the platform.

To operate features and ensure technical performance

Your information helps us keep the app working properly across different devices and networks. For example, we may use data to:

• Maintain login sessions across devices
• Fix bugs, crashes, or errors
• Improve speed, stability, and performance
• Test new features before release
• Ensure compatibility with different operating systems

This information is used only for service functionality and improvement.

To process payments and subscriptions

If you purchase premium features or subscriptions, we use your information to:

• Confirm transactions
• Activate paid features
• Manage subscription status
• Prevent payment fraud

Payments may be processed through third-party providers such as Google Play or Stripe, and we receive only the information needed to confirm the purchase.

To communicate with you

We may use your contact information to send messages related to the Services. These may include:

• Notifications about matches or messages
• Account or security alerts
• Updates about features or policy changes
• Responses to support requests

You can control certain notifications through your device or app settings.

To improve the Services

We analyze usage information to understand how the app is used and how it can be improved. This may include:

• Studying feature usage
• Fixing problems reported by users
• Developing new tools and features
• Testing changes to improve user experience

To comply with legal obligations

In some situations, we may use or retain information to comply with laws or protect our rights. This may include:

• Responding to legal requests
• Enforcing our Terms and policies
• Investigating fraud or security issues
• Keeping records required for financial or legal purposes

7. How We Share Your Information

miine is built to help users connect and communicate with each other. To provide these Services, some information may be shared with other users, trusted service providers, or authorities when required. We do not sell your personal information, and we share data only when necessary to operate the platform, provide features, maintain safety, or comply with legal obligations. Below is how and when your information may be shared.

With Other Users

When you use the Services, certain information from your profile is visible to other users so that matching and communication can work properly. This may include:

• Profile details you choose to display
• Photos, bio, interests, and preferences
• Your profile appearing in match or search results
• Messages and content you send to other users

Please be careful when sharing personal or sensitive information in your profile or chats, as other users may see or save the content you share. miine cannot control how other users use information that you choose to share with them.

With Service Providers

We work with trusted third-party service providers who help us operate and improve the Services. These providers only receive the information necessary to perform their functions and are required to protect your data.

Service providers may help with:

• Cloud hosting and database services
• Push notifications and communication services
• Payment processing (such as Google Play or Stripe)
• App performance monitoring and crash reporting
• Security, fraud detection, and moderation tools
• Customer support systems

These providers are not allowed to use your data for their own purposes.

With Payment Providers

If you purchase subscriptions or paid features, your payment may be processed by third-party payment platforms such as Google Play or Stripe. These providers may collect payment details according to their own privacy policies. We receive only limited information such as transaction confirmation or subscription status.

When Required by Law

We may share information when required to do so by law or when we believe it is necessary to protect users or the platform. This may include sharing information:

• To comply with legal requests or government authorities
• To investigate fraud, abuse, or illegal activity
• To enforce our Terms, policies, or agreements
• To protect the safety and rights of users or the public

With Your Consent

In some situations, we may share information if you give permission or request a feature that requires sharing data. For example, this may happen when using optional services or integrations.

Aggregated or Non-Personal Information

We may share anonymous or aggregated data that cannot identify you personally. This may include statistics about usage, device information, or general activity trends used to improve the Services.

8. Your Rights and Choices

We want you to have control over your personal information while using miine. Depending on your location and applicable laws, you may have the right to access, update, correct, or delete the information associated with your account. We provide tools within the app that allow you to manage your data, as well as options to contact us if you need additional help.

Managing your information in the app

You can review and update most of your personal information directly from your account settings. This includes:

• Editing your profile details
• Changing photos or other content
• Updating preferences
• Managing notification settings
• Controlling visibility of your profile

You may also disable certain permissions, such as location, camera, or notifications, from your device settings at any time. Please note that disabling some permissions may affect the proper functioning of certain features.

Account deactivation or deletion

You may choose to deactivate or delete your account at any time using the options available in the app, or by contacting us at the support email provided in this Privacy Policy. When your account is deleted, your profile will no longer be visible to other users.

However, some information may be retained for a limited period for reasons such as:

• Legal or regulatory requirements
• Preventing fraud or abuse
• Resolving disputes or enforcing our policies
• Maintaining backup or security records

Deleting the app from your device does not automatically delete your account or stored data.

Withdrawing consent

If certain features require your consent, such as location access or notifications, you may withdraw that consent at any time through your device or app settings. After consent is withdrawn, related features may no longer work properly.

Identity verification

For security reasons, we may request verification of your identity before processing certain requests related to your personal information. This helps prevent unauthorized access to your account.

Additional rights under applicable laws

Depending on where you live, you may have additional rights under data protection laws, such as the right to request access to your data, request correction or deletion, restrict certain processing, or file a complaint with the appropriate authority.

We do not sell personal information to third parties. Any data shared with service providers is used only to operate the Services.

9. Data Retention

We keep your personal information only for as long as it is necessary to provide the Services of miine, fulfill the purposes described in this Privacy Policy, and comply with legal or operational requirements. The length of time we store information depends on the type of data, how it is used, and whether we are required to keep it for security, legal, or financial reasons.

As long as your account remains active, we retain the information needed to maintain your profile, enable matching and messaging, process payments, and keep the platform safe. This allows the app to function properly and ensures that your account settings, preferences, and activity history are available while you use the Services.

If you deactivate or delete your account, your profile will no longer be visible to other users. However, some information may be kept for a limited period for legitimate purposes, including:

• Complying with legal or regulatory obligations
• Detecting and preventing fraud, abuse, or unauthorized activity
• Enforcing our Terms of Use and policies
• Resolving disputes or handling user reports

10. How We Protect Your Information

We take the protection of your personal information seriously and use reasonable technical and organizational measures to help safeguard your data from unauthorized access, loss, misuse, or alteration. However, no internet service or electronic storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

To help protect your information, we may use safeguards such as:

• Restricted access to personal data on a need-to-know basis
• Secure servers and encrypted connections where appropriate
• Monitoring systems to detect suspicious activity
• Regular testing and maintenance of our software and infrastructure
• Protection against unauthorized login attempts or abuse

Only authorized personnel and trusted service providers are allowed to access user information, and only when necessary to operate the Services.

If we believe that your account has been involved in suspicious activity, misuse, or a possible security risk, we may temporarily suspend or restrict access in order to protect users and the platform.

You are also responsible for keeping your login information secure and for not sharing your account with others. If you believe your account has been accessed without permission, you should contact us immediately so that we can investigate and take appropriate action.

While we work hard to protect your data, using online services always carries some risk, and you use the Services at your own discretion.

11. Children's Privacy

The Services provided by miine are intended only for individuals who are at least 18 years old. We do not knowingly allow anyone under the age of 18 to create an account or use the platform, and we do not intentionally collect personal information from minors.

During registration, users are required to confirm that they meet the minimum age requirement. If we discover that an account belongs to someone under 18, we may suspend or remove the account without notice.

If you believe that a minor is using the Services, please report the account through the app or contact us using the support email provided in this Privacy Policy. We will review the report and take appropriate action, which may include removing the account and deleting related information.

Protecting the safety of younger individuals is important to us, and we take reasonable steps to prevent unauthorized use of the platform by minors.

12. International Data Transfers

Your personal information may be stored, processed, or accessed in countries other than your own. The servers, cloud infrastructure, or third-party service providers used by miine may operate in different locations, and the data protection laws in those countries may not be the same as the laws in your country.

For example, we may use global service providers for hosting, database storage, notifications, payment processing, or technical support. These providers may process data on servers located outside India or outside your region.

When such transfers happen, we take reasonable steps to ensure that your information remains protected. This may include using secure connections, limiting access to authorized personnel, and working only with service providers that agree to follow appropriate privacy and security practices.

By using the Services, you understand and agree that your information may be transferred to and processed in other countries where our systems or service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices. When we make updates, we will revise the Last Updated date shown at the top of the policy.

Changes may be made for reasons such as:

• Introducing new features or services
• Updating legal or regulatory requirements
• Improving security or data handling practices
• Clarifying existing terms

In some cases, we may notify users about important changes through the app, email, or notifications. However, we may not always provide individual notice for every update, so we encourage you to review this Privacy Policy regularly to stay informed about how your information is handled.

Your continued use of miine after any changes become effective means that you accept the updated Privacy Policy. If you do not agree with the changes, you should stop using the Services and may delete your account at any time.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal information is handled, you may contact us at:

You may contact us for matters such as:

• Questions about this Privacy Policy
• Requests to access or delete your data
• Reporting misuse, abuse, or security issues
• General support related to privacy

We will make reasonable efforts to respond to your request within an appropriate time.